Promo Codes / Coupon Codes
To redeem promo codes in our web store, you must enter the code from the email into the box labeled "promo codes" on the order request details page. Note: Many of our coupons have multiple criteria that must be reviewed manually prior to our finalizing and shipping an order. We may contact you if there is a difficulty.
Through our recommeded payment processor, E-xact, we can accept Visa and Mastercard. Additionally, through PayPal, you are able able to pay from your bank account, if you have one linked with your PayPal account, American Express, and also other major credit cards.
Redeeming Gift Cards
We are not able to automatically redeem Plum gift cards through our web store at this time. Our current workaround requires you to pre-authorize a hold on your credit card for the full amount, but we will only capture the net amount after gift cards (after the gift cards have been validated).
Please view the Plum Web Store return policy, here.
Please view the Plum Web Store shipping page, here.
The GST and/or HST, and BC PST taxes are calculated at the final stage of the checkout to reflect the shipping or pickup destination of the item(s). For example, if an order will be shipped to Ontario, the 13% HST will be applied.
The sizing cart for our exclusive Plum, Simone, and Tobias labels is here. The sizing for other labels that we carry may vary.