Please complete the first section of this form and then the parts of this form that apply to your change request.

At a Plum store, we will ask you for a few types of contact information. This is how they are used:

  • name - You're not just a number to us. We want to call you by name, so we ask you for it.
  • phone - At a Plum store, we keep track of your Plum history with your phone number. Additionally, you can opt-in to our phone sale notification - these are infrequent, currently once or twice per year.
  • email - Plum is our primary way of contacting you outside of our stores. The once or twice per month emails consist of offers and notices from us to you - some are exclusive to our list.
  • mail address - Plum occasionally sends information and offers by mail. Also, the mail address is used to select recipients for offers that are geographically specific.
  • Your change request is not automatically processed. It will be manually entered within a few weeks of your request. You can also make the change the next time you are in a Plum store.

    Info on File

    Please enter the information that we have on file for you. Your name and at least one of your phone number or email address is required. Providing accurate and detailed information here will help us find the correct customer record to update.

    First Name:
    Last Name:
    * required.

    Now complete one or more of the change requests below. Then click to submit this form. That's it!

    Name Change Request

    Is the name we have on file wrong? Please let us know!
    Correct First Name:
    Correct Last Name:

    Email Change Request

    Has your email address changed?
    Old Email:
    New Email:

    Mail Address Change Request

    Did you move?
    Old Address:
    Old Postal Code:
    New Address:
    New City:
    New Province/State:
    New Country:
    New Postal Code:

    Phone Change Request

    Has your phone number changed? Or do you want to subscribe / unsubscribe to phone notifications?
    Old Phone #:
    New Phone #:
    Phone Notification (yes/no):


    Other comments about this change request? + open

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    1 All data collected on this website is subject to Plum's Privacy Policy.

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